Privacy Policy

Your privacy matters to us at Unarchiverhome

Quick Navigation

Information We Collect
How We Use Your Data
Data Sharing & Disclosure
Your Privacy Rights
Data Security Measures
Cookies & Tracking
International Transfers
Contact Information
1

Information We Collect

At Unarchiverhome, we collect information to provide you with the best front-end development services and learning experiences. We're transparent about what we gather and why we need it.

Personal Information You Provide

Contact Details: Name, email address, phone number, and mailing address when you reach out to us or sign up for our services
Account Information: Username, password, and profile details for our learning platform access
Project Data: Code samples, project requirements, and technical specifications you share with us
Communication Records: Messages, feedback, and support requests you send to our team
We also automatically collect certain technical information when you visit our website. This includes your IP address, browser type, operating system, referring URLs, and pages you view. We use this data to improve our website performance and understand how visitors interact with our content.
For our learning programs, we track your progress, completion rates, and quiz results to personalize your experience and provide meaningful feedback on your development journey.
2

How We Use Your Data

Your information helps us deliver exceptional front-end development services and educational content. We use your data responsibly and only for purposes that benefit your experience with Unarchiverhome.
1
Service Delivery: We use your contact information and project details to provide development services, communicate project updates, and deliver completed work to you
2
Learning Platform: Your account data and progress tracking help us customize your learning experience, recommend relevant content, and track your skill development
3
Customer Support: We use your communication history to provide efficient support and resolve any issues you encounter
4
Website Improvement: Technical data helps us optimize our website performance, fix bugs, and enhance user experience

Marketing Communications

We may send you updates about new services, learning resources, and industry insights. You can unsubscribe from these communications at any time using the link in our emails or by contacting us directly. We respect your preferences and won't overwhelm your inbox.
3

Data Sharing & Third Parties

We don't sell your personal information to anyone. Period. However, we do work with trusted partners to provide you with the best possible service, and we want to be completely transparent about these relationships.

When We Share Information

Service Providers: We work with hosting companies, email services, and payment processors who help us operate our business. These partners only access data necessary for their specific services
Legal Requirements: We may disclose information if required by law, court order, or to protect our rights and the safety of our users
Business Transfers: In the unlikely event we sell or merge our business, your information may be transferred to the new owner with the same privacy protections
All our third-party partners are carefully vetted and required to maintain the same high standards of data protection that we do. They're contractually obligated to use your information only for the services they provide to us and to keep it secure.
We never share your project code, proprietary information, or personal details with competitors or anyone who doesn't have a legitimate business need to access it.
4

Your Privacy Rights

You have significant control over your personal information. We believe you should know exactly what rights you have and how to exercise them. Here's what you can do with your data:
Access Your Data: Request a copy of all personal information we have about you. We'll provide this in a readable format within 30 days
Correct Inaccuracies: Update or correct any personal information that's outdated or incorrect. You can do this through your account or by contacting us
Delete Your Information: Request deletion of your personal data, subject to legal requirements and legitimate business needs
Restrict Processing: Limit how we use your information in certain circumstances while we verify or investigate your concerns
Data Portability: Get your data in a format that allows you to transfer it to another service provider

How to Exercise Your Rights

To make any of these requests, simply email us at contact@unarchiverhome.com with "Privacy Request" in the subject line. Include your full name and the specific action you'd like us to take. We'll respond within 30 days and may need to verify your identity to protect your information.
If you're not satisfied with how we handle your privacy request, you have the right to file a complaint with your local data protection authority. However, we're committed to resolving any concerns directly with you first.
5

Data Security & Protection

Protecting your information is one of our top priorities. We've implemented multiple layers of security to keep your data safe from unauthorized access, theft, or misuse.

Technical Safeguards

Encryption: All data transmission uses SSL/TLS encryption, and sensitive data is encrypted when stored
Access Controls: Only authorized team members can access your information, and we use multi-factor authentication
Regular Updates: We keep our systems updated with the latest security patches and monitor for vulnerabilities
Backup Systems: Regular backups ensure your data is protected against loss while maintaining security standards
We regularly review and update our security practices to stay ahead of emerging threats. Our team receives ongoing security training, and we conduct periodic assessments of our systems and procedures.
While we take every reasonable precaution to protect your data, no system is 100% secure. If we ever experience a security incident that affects your information, we'll notify you promptly and take immediate steps to minimize any impact.
We retain your personal information only as long as necessary to provide our services or as required by law. When we no longer need your data, we securely delete it using industry-standard methods.
6

Cookies & Tracking Technologies

Like most websites, we use cookies and similar technologies to improve your browsing experience and understand how our site is used. We want you to understand exactly what these technologies do and how to control them.
Essential Cookies: These are necessary for our website to function properly. They remember your login status and preferences as you navigate our site
Analytics Cookies: We use these to understand how visitors use our site, which pages are most popular, and where we can improve the user experience
Functional Cookies: These enhance your experience by remembering your preferences, such as language settings or form data

Managing Your Cookie Preferences

You can control cookies through your browser settings. Most browsers allow you to refuse cookies entirely or accept only certain types. Keep in mind that disabling certain cookies may limit some website functionality. You can also clear existing cookies from your browser at any time.
We don't use cookies for advertising purposes or share cookie data with advertising networks. Our focus is on providing you with a better user experience and understanding how to improve our services.
7

International Data Transfers

Unarchiverhome is based in Hong Kong, and we primarily store and process data within Hong Kong borders. However, some of our service providers may process data in other countries with strong data protection laws.

Cross-Border Data Protection

When we transfer data internationally, we ensure adequate protection through approved mechanisms such as standard contractual clauses or by working only with providers in countries recognized as having adequate data protection standards. Your data receives the same level of protection regardless of where it's processed.
If you're located outside Hong Kong and use our services, you consent to the transfer of your information to Hong Kong and other countries where we operate. We'll always maintain the same high standards of privacy protection regardless of data location.
For users in the European Union or other regions with specific data protection requirements, we comply with applicable regulations including GDPR. You retain all rights under your local privacy laws regardless of where your data is processed.
8

Updates to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or services we offer. When we make significant changes, we'll notify you through email or a prominent notice on our website.
Minor updates, such as clarifications or formatting changes, may be made without notification. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

Staying Informed

The most current version of this policy is always available on our website. We include the last updated date at the bottom of this page so you can easily see when changes were made. Continued use of our services after policy updates indicates your acceptance of the revised terms.

Questions About Your Privacy?

We're here to help with any privacy-related questions or concerns.
Contact us at contact@unarchiverhome.com
or call us at +852 2819 4011

Unarchiverhome
1345 Pandora Ave, Hong Kong, Kennedy Town
Hong Kong
Last Updated: December 2024